FAQ
RaincityEX is a simple and fast non-custodail cryptocurrency exchange service. You can convert Bitcoin, Ethereum, Polkadot and other crytpo assets fast and secure using our service without an account. We provide the best rates in the market for your crypto exchange without charging any additional or hidden fees.
RaincityEx is fast becoming one of the most prominent instant cyptocurrency exchanges in Canada. Being a non-custodial service, RaincityEx does not hold your funds and provides a registration-free service to convert BTC, ETH and other popular cryptocurrencies without an account. We offer the best CAD rates on the market and are continuously adjusting the rates bases on market changes.
Further reasons to trust RaincityEx:
- No deposit storage.
- Instant exchange.
- Registered accounts are protected with 2-factor authentication and an HTTPS protocol.
The processing speed ranges from about two to twenty minutes, depending on how long it takes for a block to happen in the network. Some blockchains have the capability of processing the transactions quicker whereas others need a bit of time to create the blocks. Most orders process in just a few minutes. If the transaction is large (more than 1 BTC or equivalent), processing it may take a little longer, depending on the size of your transaction and the capacity of the block. In any case, your cryptocurrency will be safe when you exchange with RaincityEx.
RaincityEx does not require you to create an account when converting crypto to crypto like BTC - ETH. We do require account creation for processing buying & selling of cryptocurrencies to CAD
Unfortunately, blockchain transactions are irreversible. Once a transaction is made (money is sent to a particular wallet address), it cannot be rolled back. So, if you are going to exchange cryptocurrency, be sure to double check all payment details carefully before sending
Yes, you can sell Bitcoin, Ethereum and many other popular cryptocurrencies for CAD on RaincityEx.
Yes, you can buy cryptocurrency with a CAD/USD card, Interact E-transfer or wire/bank transfer. These feature are provided to you by third-party partner services. All fait to crypto transactions are processed to Canadian Dollars.
The cryptocurrency market is subject to a number of certain rules and regulations which make it mandatory for most exchange services to have the AML/KYC procedure implemented.
RaincityEx strives to protect our clients from any type of scams and fraudulent activities in the crypto world and complies to all rules and regulations present at the moment, and one of the ways that enables us to do so is the KYC/AML procedure.
This procedure confirms the absolute legality of the transaction carried out by you before the regulatory institutions. Thus, you confirm that you are a law-abiding citizen and the province/state has no reason to address any claims towards you.
The exchange process is the same for all coins available on RaincityEx:
- Go to raincityex.com. Select the coin you want to exchange from (i.e. the one you already have) from the left field, and the coin you want to buy (i.e. the one you will receive) from the right field.Click the ‘Complete Exchange’ button.
- Double check the amount specified, the amount you want to get. Enter Email Address, specify the recipient wallet and check the Terms of Use & KYC/AML. Note that the final exchange amount will be show here. If everything looks OK, proceed to the next step by clicking the ‘Continue Exchange’ button.
- Now your transaction has been created. You will see a wallet address and a QR code beside it. This is the address to which you will send us the currency you want to exchange. Go to the wallet where you’re storing the currency you want to exchange and paste this address into the corresponding field. If you use a mobile wallet app, you can just scan the QR code we provide. Once you have submitted your payment enter the transation ID in the input field & click the ‘Submit’ button. As soon as we receive your money, we’ll exchange it and send it to the recipient address you provided in step 2.
- We will notify you as soon as your transaction is completed. Transactions are usually completed within 5-30 minutes. In some cases, waiting time may increase due to network delays.
- After a transaction is finished, you get a receipt with an output transaction hash. This hash is a proof that your transaction is completed.
At this time RaincityEx doesn’t support payments made via PayPal.